Sales Force

Sales Force

Building Customized Force.com Solutions to Meet Your Business Needs as we believe Your Success is Our Focus. Heights is a Silver Level Consulting Partner of Salesforce. Heights Comprehensive services portfolio covers the full spectrum of Salesforce services from strategy, implementation, migration, integration, to support. Our customers include a diversified set of Fortune 500, mid-sized and fast growing companies

What Heights Provides

At Heights we address the current demand of our customers for Cloud-based CRM applications with our solutions developed at our Salesforce.com Center of Excellence (COE). The Heights Salesforce.com Center of Excellence (COE) offers a variety of Salesforce.com solutions, based on flexible technology architectures, industry best practices and business metrics. These solutions help you enhance your end-user customer experiences. We develop customized business applications with Salesforce.com’s multi-tenant, hosted infrastructure. Our Salesforce.com expertise is bolstered by our CRM experts, tools, methodologies, templates and accelerators.

Our end-to-end service offering footprint spans multiple industries such as Banking and Capital Markets, Insurance, Travel & Transport, Logistics, Manufacturing, Healthcare, Retail and Hi-tech, Energy and Utilities and Media and Entertainment across the globe.

Our well defined and tested SPEED Methodology provides benefits of both an agile implementation as well as a predictable and risk free waterfall SDLC (Software Development Life Cycle) to our client base primarily consisting of Global 2000 and Fortune 1000 companies. Our proprietary tools and accelerators between Salesforce.com and SAP /Oracle help us in provided accelerated solutions to our customers.

Our end-to-end service offering footprint Heights offers services assisting customers in aligning their Salesforce.com CRM strategy and processes with their business strategy thereby enabling them to derive maximum value from Salesforce.com investments. Our end to end service offerings, built on the strength of deep domain experiences and rich repository of accelerators, drive organizational change and improve adoption levels substantially.

  • Strategy and Road-map.
  • Evaluation of hosted/On premise options.
  • Implementation and Customizations.
  • Roll Outs.
  • Salesforce Integration with Other Systems.
  • Production Support and Maintenance.
  • Migration from Other CRM to Salesforce.
Success Stories – A Snapshot

Leading Pharmaceutical Intelligence

Implementation of Sales Cloud for Leading Pharmaceutical intelligence providing information and consulting services to the healthcare market for 2000 users across 70 countries.

Leading US Insurance company

Provided testing services for Service Cloud as part of Infrastructure Modernization Program.

Leading Global Airline Firm

Enhancement and Support using Force.com platform for Contract Management, Order Booking and Digital Sign.

Leading University in US

Implementation and Development using Force.com platform bolt-on modules for student courses.

Get the Heights Advantage

Heights Technologies brings a “Do More With Salesforce” approach to all projects. Our team brings has deep expertise and understanding of Salesforce CRM and Force.com having delivered many complex projects and solutions for customers spread across the globe. Heights can enable you to maximize returns from your investment in Salesforce.com and reap the rewards of successful customer relationship management and sales force automation.

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